Service When You Need It
Need immediate first tier technician response? System crash during an important project? Or, you simply don't feel like signing a contract. These are all perfect reasons to choose our Classic Technician Visits. Time is billed at an industry standard rate. A certified technician can be called to your office or home and once there, can assist you with almost any issue or project you have.

Flexible Packages
While the classic technician visit provides excellent first time resolution for your problem. Returning customers should examine our vast array of customizable service packages. These packages provide your businesses with the same world-class technician response as our classic field visits while maximizing the cost efficiency of your IT needs.

Here are some features available in our service packages:

Roll-over field hours
Set weekly, bi-weekly, monthly technician visits
Custom internal web based help desk for your company
Integration of web-based project management
Special rates for custom projects and specialty work

To find out more about available service packages, email us: sales@mrcintercorp.com

rAccess Integration
The rAccess remote support system can be easily integrated into any service package or support solution. Imagine, not wasting your company's valuable technician field time on trivial issues. Such issues can be resolved remotely and rapidly via the rAccess system. If you have questions about integrating rAccess into a package, please email us at the above link.

To find out more about rAccess, please click here.

Try rAccess today!

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COPYRIGHT © 2005, MRC\|Intercorp	UPDATED: 06/15/2005